Terms of Service
Last updated: February 2026
1. Service Description
ClientSignal is an automated reporting platform that generates AI-powered performance reports for marketing agencies and delivers them to their clients via email. By using ClientSignal, you agree to these terms.
2. Account Responsibilities
You are responsible for maintaining the security of your account credentials and the accuracy of the information you provide. You must have authorization to connect advertising accounts and send reports to your clients on their behalf.
3. Acceptable Use
You agree not to:
- Use ClientSignal to send unsolicited communications or spam
- Misrepresent the source or nature of AI-generated reports
- Attempt to circumvent plan limits or billing
- Share your account credentials with unauthorized parties
4. AI-Generated Content
Reports are generated using AI and are based on the advertising metrics available at the time of generation. While we strive for accuracy, AI-generated content may contain errors or misinterpretations. You are responsible for reviewing reports before they reach your clients, especially when using Review First mode. ClientSignal is not liable for business decisions made based on AI-generated reports.
5. Subscription and Billing
ClientSignal offers tiered subscription plans with varying client limits. Your subscription renews automatically each month. You may cancel at any time, and your access will continue until the end of your current billing period.
6. Data and Privacy
Our handling of your data is governed by our Privacy Policy. By connecting advertising platform accounts, you grant ClientSignal permission to access read-only advertising data through those platforms' APIs.
7. Service Availability
We aim to deliver reports reliably every week. However, reports depend on third-party API availability (Google, Meta, Slack) and may be delayed or incomplete if those services experience outages. We will notify you of any integration issues that affect report delivery.
8. Limitation of Liability
ClientSignal is provided “as is” without warranties of any kind. We are not liable for indirect, incidental, or consequential damages arising from your use of the service, including but not limited to lost revenue, client relationships, or data.
9. Termination
You may delete your account at any time from your settings page. We may suspend or terminate accounts that violate these terms. Upon termination, all your data will be permanently deleted within 30 days.
10. Changes to Terms
We may update these terms from time to time. Material changes will be communicated via email to your registered address. Continued use of ClientSignal after changes constitutes acceptance of the updated terms.
11. Contact
For questions about these terms, contact us at hello@yourdomain.com.